# FAQs **Q: Who can benefit from using AERO AI's services and SiEGA platform?**\ \ A: Our services and products are ideal for professionals in various fields such as drone mapping, GIS, urban planning, construction, architecture, environmental sciences, and any industry that requires precise geospatial data analysis. Our platform is designed to be user-friendly yet powerful enough for complex data interpretation, making it beneficial for both experts and newcomers in the field geospatial analysis.\ \ **Q: Can I order a custom drone operation or SiEGA Build?**\ \ A: Yes, we offer custom drone operations with a variety of data capture, processing, analytics and visualization options. These include Aerial Documentation (images, videos, and 360 panoramas), 2D Orthomosaic mapping, high-quality 3D Models, LiDAR Point Cloud data, Thermal Maps and Models, 2D/3D CAD & BIM drafting and modeling, as well as custom DIgital Twin Models.\ \ **Q: What customer support is available for SiEGA Globe Viewer?**\ \ A: We provide extensive customer support for SiEGA Globe Viewer users. This includes technical support, regular software updates, troubleshooting assistance, and dedicated customer service channels. Our aim is to ensure a smooth and productive experience for all users of the SiEGA Globe Viewer.\ \ **Q: Can I import CAD/BIM and GIS data into SiEGA Globe Viewer?**\ \ A: Yes, you can import CAD/BIM GIS data into the SiEGA Globe Viewer either using the Datasmith export plugins or as Cesium 3D tiles. The platform supports a variety of file formats, making it compatible with major CAD and BIM software like Revit, Rhino, SketchUp, and others.\ \ **Q:** Does AERO AI offer any customized solutions for specific project needs?\ \ Yes, we offer customized solutions tailored to the specific needs of your projects. Our team works closely with clients to understand their unique requirements and develop bespoke solutions that maximize the benefits of our technology. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.aeroai.io/resources/faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.