> For the complete documentation index, see [llms.txt](https://docs.aeroai.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aeroai.io/resources/faqs.md).

# FAQs

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<summary>SiEGA Desktop </summary>

**Q: Who can benefit from using AERO AI's services and SiEGA platform?**\
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A: Our services and products are ideal for professionals in various fields such as drone mapping, GIS, urban planning, construction, architecture, environmental sciences, and any industry that requires precise geospatial data analysis. Our platform is designed to be user-friendly yet powerful enough for complex data interpretation, making it beneficial for both experts and newcomers in the field geospatial analysis.\
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**Q: Can I order a custom drone operation or SiEGA Build?**\
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A: Yes, we offer custom drone operations with a variety of data capture, processing, analytics and visualization options. These include Aerial Documentation (images, videos, and 360 panoramas), 2D Orthomosaic mapping, high-quality 3D Models, LiDAR Point Cloud data, Thermal Maps and Models, 2D/3D CAD & BIM drafting and modeling, as well as custom DIgital Twin Models.\
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**Q: What customer support is available for SiEGA Globe Viewer?**\
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A: We provide extensive customer support for SiEGA Globe Viewer users. This includes technical support, regular software updates, troubleshooting assistance, and dedicated customer service channels. Our aim is to ensure a smooth and productive experience for all users of the SiEGA Globe Viewer.\
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**Q: Can I import CAD/BIM and GIS data into SiEGA Globe Viewer?**\
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A: Yes, you can import CAD/BIM GIS data into the SiEGA Globe Viewer either using the Datasmith export plugins or as Cesium 3D tiles. The platform supports a variety of file formats, making it compatible with major CAD and BIM software like Revit, Rhino, SketchUp, and others.\
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**Q:** Does AERO AI offer any customized solutions for specific project needs?\
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Yes, we offer customized solutions tailored to the specific needs of your projects. Our team works closely with clients to understand their unique requirements and develop bespoke solutions that maximize the benefits of our technology.

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<summary>SiEGA Web</summary>

**Q: Which file formats can I work with?**

A: SiEGA Web supports 3D Gaussian splats, LiDAR point clouds, photogrammetry models, CAD and BIM files such as Revit, Rhino, and SketchUp, vector datasets
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such as GeoJSON, and georeferenced imagery. Combine all your data types in one unified workspace with full metadata preservation.

**Q: How do I share my projects with my team?**

A: Create shareable links that preserve your exact camera position, layer visibility, annotations, and bookmarks. Team members can open these links
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directly in their browser and start working right away, which makes them well suited to live collaboration and client presentations.

**Q: Can I measure and annotate in SiEGA Web?**

A: Yes. SiEGA Web includes a full suite of measurement and annotation tools. Take precise measurements, draw on your data, add georeferenced annotations,
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create bookmarks for important locations, and save your project states instantly.

**Q: What file sizes can I work with?**

A: SiEGA Web is optimized for large datasets. You can work with multi gigabyte point clouds, high resolution imagery, and complex BIM models. Performance
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depends on your internet connection and graphics card, but SiEGA Web handles most professional geospatial datasets efficiently.

**Q: Can I export my work?**

A: Yes. Export measurements, annotations, and high quality renderings in multiple formats. Capture screenshots, generate reports, and share detailed
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documentation of your analysis, all directly from SiEGA Web.

**Q: How accurate is the geospatial positioning?**

A: SiEGA Web uses georeferenced coordinate systems to position your data with geographic precision. All models and datasets are aligned to real world
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coordinates, which keeps the spatial relationships between different data types accurate in one unified environment.

**Q: Do I need special software or plugins?**

A: No. SiEGA Web runs entirely in your web browser, including Chrome, Firefox, Safari, and Edge. There is no installation required, no plugins to
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download, and no setup needed. Just sign in to your AERO AI dashboard and start visualizing.

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